Refill a prescription

To order a refill, log in to your account and go to Refill Prescriptions under Prescriptions in the main menu. Choose your available medication and place your order.

You can also order refills through the Express Scripts® mobile app.

We understand the desire to be prepared. Standard refill policies, which allow you to refill or renew a prescription medication when 25%-35% of your current prescription is remaining, should help you stay on track with your medication during this time.

We are monitoring the situation closely and will update our information and policy if or when the situation changes. We are committed to taking appropriate actions to ensure you have the medication on hand to keep you healthy. Should you have any questions or concerns about your individual situation, our pharmacists are available 24/7.

If you currently fill 30-day supplies of your medication at a local pharmacy and would like a longer-term supply, you can ask your physician to write your prescription for a 90-day supply and fill it at Express Scripts^® Pharmacy. You can get started here.

Yes, there are a few ways to get started with automatic refills.

Online

• Go to the Prescriptions menu.
• Choose Automatic Refills. You'll be taken to the Automatic Refills page.
• Select the Manage Prescriptions tab.
• Find the medications(s) you want to enroll.
• Choose Start Automatic Refills.

Or, when you're placing an order and have medications in your cart, you'll see a checkbox next to the names of medications you can enroll in automatic refills.

You can contact us if you have questions about starting auto refills.

By phone

Call Express Scripts^® Pharmacy at 1.877.363.1303 to speak with a Patient Care Advocate