Free standard delivery in weather-resistant packaging.
Specially trained pharmacists ready to answer your questions 24/7
Automatic refills for eligible medications
Affordable medication prices based on your benefit plan
Getting started is easy. We just need your prescription.
For new prescriptions:
Ask your doctor to e-prescribe a 3-month supply to Express Scripts Home Delivery.
For current prescriptions:
After you register or log into your account, you can switch your eligible medications to delivery.
Once we have your prescription, we’ll take care of the rest. We’ll check to make sure your prescription is safe and effective before mailing it to you. If we have any questions, we’ll contact your doctor.
We ship your medication in a tamper-evident, weather-resistant package. If your medication is sensitive to extreme hot or cold weather, we ship it in a temperature-controlled package.
We ensure efficient and reliable delivery by working with all major carriers and we’re in constant contact with these carriers so we know immediately if there is a need to adjust for a potential weather disruption or other local and regional issues.
Standard shipping is free. You can get next-day or two-day shipping for an extra fee.
Yes. Your Express Scripts pharmacist is available by phone or email to answer questions about your medication.
We also have licensed pharmacists with knowledge about treating the specific conditions. You can talk with them during business hours about:
Yes, there are a few ways to get started with automatic refills.
Or, when you're placing an order and have medications in your cart, you'll see a checkbox next to the names of medications you can enroll in automatic refills.
You can contact us if you have questions about starting auto refills.
Call Express Scripts® Pharmacy at 1.877.363.1303 to speak with a Patient Care Advocate
If you are already registered on our website, follow these steps:
If you can’t find the answer to your questions in the FAQs, click the link to Contact Us. Use one of the available options to contact a member services representative. We offer direct phone numbers for your plan and plan-specific information after you log in.
For general questions, please call our Patient Customer Service at the number on your member ID card or call 800.282.2881.
For technical support or assistance with your online account, please call 800.711.5672.