Contact us

Contact Us

We’re here for you 24/7

If you’re a member, you can log in to your Express Scripts account anytime to access to your plan and prescription information, as well as help and support options.

Express Scripts Pharmacists Support

Express Scripts Pharmacy

For help with your prescription or prescription benefit through Express Scripts Pharmacy by Evernorth.

Log in to your Express Scripts account, or call.

PHONE NUMBER

(800) 282-2881
TTY users call: (800) 759-1089
24 hours a day, 7 days a week.

Medicare Members

Call for assistance with your Medicare prescription benefits.

PHONE NUMBER

(866) 529-4917
TTY users call: (800) 899-2114
24 hours a day, 7 days a week.

WEBSITE

www.express-scripts.com/pharmacy/medicare

TRICARE Members

Call for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program.

PHONE NUMBER

(877) 363-1303
TTY users call: (877) 540-6261
24 hours a day, 7 days a week.

WEBSITE

militaryrx.express-scripts.com

Accredo Specialty Pharmacy

Call to get started with Accredo Specialty Pharmacy by Evernorth.

PHONE NUMBER

(877) 222-7336
24 hours a day, 7 days a week.

WEBSITE

www.accredo.com

Fraud Hotline

Call the Fraud Tip Hotline to report cases of suspected fraudulent activity. All information will be kept strictly confidential.

PHONE NUMBER

(866) 216-7096
24 hours a day, 7 days a week.

EMAIL

fraudtip@evernorth.com

Website Support

Call for technical support or assistance with your online account.

PHONE NUMBER

(800) 711-5672
TTY users call: (800) 759-1089
24 hours a day, 7 days a week.